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Soundwave is proud of its strong customer service relationships. We pride ourselves on being easy to resolve your issues in a timely fashion. We actively monitor your network and try to resolve issues before you even know they are a problem. This allows you to do what you are good at, namely, keeping your business running.
Soundwave is the same as you, everyone loves a satisfied customer. We are fortunate that we have many satisfied customers. We look at a satisfied customer as proof that we are doing our job. When you can tell your customers that you have communication requirements taken care of and show it, then we feel we are reaching one of our KPI’s “satisfied customers”.
We are here to support and help your business run as smoothly as possible. All of the people here at Soundwave understand that the needs of the customer come first. That’s why we only employe the best that we can. We also make sure that everyone here is friendly and approachable as well as professional. We are your communications partner.
Ease of contact is as vital to us as it is to you. We know that your needs are constantly changing, so we are only a call or email away. If you are like most companies, you must always be able to find the correct information that you need, and for that you have a strong data management team on hand.
With over 25 years’ experience in the industry, you can be assured we know what we are talking about. The reason is simple, we only employ the top people in the industry, add to that the years in the industry and the Soundwave knowledge base is huge. Our engineers can assist on both PBX and network. This is what we bring to you.
This is your company’s biggest concern and at Soundwave we understand this. Every part of what we do has a security element to it from encrypted data backups to ensuring that you PC is protected. Soundwave is with you and protecting you every step of the way With Soundwave you don’t have to worry about your network and communications, because we’ve it covered for you.