Today, Australian businesses have bigger bandwidths available from the availability of new internet technologies that reach across the country. As a result, more businesses are starting to look to the future, and considering a cloud phone system, which is called Cloud PBX, Hosted PBX, or Virtual PBX, to replace the traditional landlines.

New internet services, such as Fibre, EFM, EoC, and NBN are now easily accessed for most businesses, which is why they are one of the top options for migrating to a cloud-based phone system to reap the benefits offered by enhanced reliability and money savings benefits. Put simply, it’s just a more effective solution for modern business communications.

How to Determine if Hosted PBX Is the Right Solution for a Business

If a business owner is trying to decide what phone system best suits their business and employee’s needs, there are several things to consider. One is if the business should invest in a Hosted PBX or if they should keep the traditional landline and PBAX solution.

Another important consideration is where the business is physically located. There are many businesses located in rather rural communities. If the business owner knows the internet service here is relatively slow and unreliable, then opting for the Hosted PBX solution may not be ideal. After all, it’s necessary to have a reliable and quality internet connection at all times to use this communication method.


It’s important to keep in mind that there are many people and businesses alike who make the argument that traditional PBAX systems along with landlines are a more reliable option than Hosted PBX. However, there are also quite a few limitations to traditional PBAX solutions. For example, they usually have much less redundancy in place, and they require a user to be found in the office in order to benefit from all the features offered.

If a business requires more flexibility so that staff members are able to work from any location in the world, then the Hosted PBX solution is a better option.

Another little-known benefit offered by choosing Cloud PBX is that the setup costs are significantly less than traditional systems. They also offer more manageable ongoing costs for any business. If a business owner has a small business or if they are an entrepreneur that is just starting out, Hosted PBX is a solution that is much more affordable and less likely to strain their budget.

Is it the Right Investment for a Business Owner?

If a business owner in Australia is still thinking about investing in the Hosted PBX communication system and wondering if this option is right for their ongoing growth and success, contact the professional and knowledgeable team at Soundwave Comms. Business owners can speak with one of the friendly and professional staff members about the Hosted PBX solutions offered, how they can improve a business’s current telephony, and how these communication services will be able to save the business money now, and in the foreseeable future.

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